Terms of service
TERMS OF SERVICE
Last Updated: September 30, 2026
These Terms of Service (“Terms”) govern your access to and use of aheartbrand.com and your purchases and interactions with A Heart Brand LLC, doing business as A ❤️ Brand (“A ❤️ Brand,” “we,” “us,” or “our”).
By accessing our website, purchasing products, or using our services, you agree to these Terms.
ONLINE STORE
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell products and services to you.
You agree to use our website only for lawful purposes and in accordance with these Terms.
PRODUCTS
We make reasonable efforts to display our products, colors, designs, descriptions, and other details accurately.
However, colors and appearance may vary depending on your screen, device, lighting, production process, materials, and other factors.
We reserve the right to modify or discontinue products and to limit quantities when reasonably necessary.
PRICING
Prices are displayed in the currency indicated on our website and may change without notice.
Applicable taxes, shipping charges, and other charges will be displayed during checkout when required.
We reserve the right to correct pricing, description, inventory, or other errors.
ORDERS
Submitting an order does not necessarily mean that we have accepted it.
We reserve the right to cancel, reject, or limit an order when reasonably necessary, including in cases involving suspected fraud, payment issues, inventory errors, pricing errors, unauthorized resale, or violations of these Terms.
If we cancel an order after payment has been collected, we will issue an appropriate refund.
SHIPPING
Shipping rates, processing information, and delivery terms are described in our Shipping Policy.
Customers are responsible for providing complete and accurate shipping information.
RETURNS AND REFUNDS
Returns, refunds, final-sale merchandise, and related requirements are governed by our Return & Refund Policy.
Please review that policy before making a purchase.
DISCOUNTS AND PROMOTIONS
Promotional offers and discount codes may be subject to eligibility requirements, expiration dates, product exclusions, minimum purchase requirements, usage limits, and other conditions disclosed with the promotion.
Unless otherwise stated, promotional offers have no cash value and may not be combined with other offers.
A ❤️ Brand reserves the right to cancel or restrict promotional offers in cases of misuse, fraud, or error, subject to applicable law.
INTELLECTUAL PROPERTY
The A ❤️ Brand name, logos, heart designs, graphics, artwork, product designs, photographs, text, slogans, website content, and other brand materials may be protected by trademark, copyright, and other intellectual property laws.
Nothing on this website grants permission to copy, reproduce, modify, distribute, sell, exploit, or otherwise use our intellectual property except as expressly permitted by us or applicable law.
EMAIL MARKETING
If you subscribe to our marketing emails, A ❤️ Brand may send you promotional communications concerning products, drops, restocks, offers, and brand updates.
You may unsubscribe at any time using the unsubscribe mechanism included in our marketing emails.
SMS MARKETING TERMS
By providing your mobile number and expressly opting in to A ❤️ Brand SMS marketing, you agree to receive recurring automated promotional and personalized marketing text messages from A ❤️ Brand at the mobile number you provided.
Consent is not a condition of purchase.
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by following the unsubscribe instructions contained in our messages, including replying STOP where supported.
For assistance, reply HELP where supported or contact support@aheartbrand.com.
Carriers are not responsible for delayed or undelivered messages.
You are responsible for providing a valid mobile number that you are authorized to use. If your number changes or is reassigned, you should unsubscribe or contact us so we can update our records.
We may modify, suspend, or terminate our SMS program as permitted by applicable law.
For information about how we collect, use, and protect mobile information and SMS consent data, please review our Privacy Policy.
THIRD-PARTY SERVICES
Our website may use or link to third-party services.
We are not responsible for third-party websites or services that we do not control. Your use of those services may be governed by their own terms and privacy policies.
USER CONTENT
If you submit reviews, photographs, comments, feedback, or other content to us, you represent that you have the right to provide that content and that it does not violate applicable law or the rights of another person.
PROHIBITED USES
You may not use our website or services to engage in fraud, unlawful activity, infringement of intellectual property rights, harassment, malicious activity, unauthorized data collection, interference with website security, or other conduct prohibited by applicable law.
DISCLAIMER
To the extent permitted by applicable law, our website and services are provided without warranties beyond those expressly provided by us.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, A Heart Brand LLC and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold A Heart Brand LLC harmless from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person’s rights.
SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
CHANGES TO THESE TERMS
We may update these Terms periodically.
Changes will be posted on this page with an updated “Last Updated” date.
GOVERNING LAW
These Terms are governed by the laws of the Commonwealth of Massachusetts, without limiting any consumer protections that apply under applicable law.
CONTACT INFORMATION
Questions about these Terms may be sent to:
A Heart Brand LLC
492 Pine St
Lowell, MA 01851
United States
Email: support@aheartbrand.com
Website: aheartbrand.com