Privacy policy

Last Updated: September 30, 2026

A Heart Brand LLC, doing business as A ❤️ Brand (“A ❤️ Brand,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit aheartbrand.com, make a purchase, sign up for email or SMS marketing, contact us, or otherwise interact with our website and services.

INFORMATION WE COLLECT

Depending on how you interact with A ❤️ Brand, we may collect information including:

Name
Billing and shipping address
Email address
Telephone or mobile number
Order and transaction information
Shopping and browsing activity
Customer service communications
Marketing preferences and consent records
Device, browser, IP address, and similar technical information
Other information you voluntarily provide to us

Payment information is processed by Shopify and/or our payment providers. We do not directly store complete payment-card information.

HOW WE USE YOUR INFORMATION

We may use personal information to:

Process, fulfill, and deliver orders
Provide customer service
Communicate with you regarding purchases, shipping, returns, and your account
Operate and improve our website and services
Prevent fraud, abuse, and security incidents
Maintain business and legal records
Personalize your shopping experience
Measure website and marketing performance
Send email marketing when you have subscribed or when otherwise permitted by law
Send SMS/text-message marketing when you have expressly opted in
Notify subscribers about product drops, restocks, promotions, and other A ❤️ Brand news
Comply with applicable laws and legal obligations

EMAIL MARKETING

If you subscribe to A ❤️ Brand email marketing, we may send promotional emails regarding new products, drops, restocks, offers, and other brand updates.

You can unsubscribe at any time using the unsubscribe link included in our marketing emails.

SMS/TEXT MESSAGE MARKETING

If you provide your mobile number and expressly opt in to receive SMS marketing from A ❤️ Brand, we may send recurring automated promotional and personalized marketing text messages to the mobile number you provided.

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by following the unsubscribe instructions provided in our messages, including replying STOP where supported.

For assistance, reply HELP where supported or contact us at support@aheartbrand.com.

Your SMS marketing consent applies only to the purposes disclosed when you subscribe and is maintained separately from email marketing consent where required.

MOBILE INFORMATION AND SMS DATA

We use mobile information for purposes such as providing requested SMS communications, maintaining consent and opt-out records, operating our messaging program, and complying with applicable requirements.

We may share information with service providers that assist us in delivering and operating our SMS program, including Shopify and telecommunications or messaging providers, solely as necessary to provide those services.

We do not sell your personal information, including your mobile phone number, to third parties.

We do not share mobile information, including SMS opt-in data and consent, with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with vendors and service providers that perform services on our behalf when necessary to operate our business and messaging program, subject to appropriate restrictions.

HOW WE DISCLOSE INFORMATION

We may disclose personal information to companies that help us operate A ❤️ Brand, including:

Shopify
Payment processors
Shipping and fulfillment providers
Email and SMS communication providers
Website hosting and technology providers
Analytics providers
Fraud prevention and security providers
Professional advisers and other service providers

These providers may process information as necessary to perform services on our behalf.

We may also disclose information when required by law, to respond to lawful requests, protect our legal rights, prevent fraud or security threats, or in connection with a business transaction such as a merger, financing, acquisition, or sale of assets.

SHOPIFY

Our store is hosted by Shopify. Shopify processes personal information in connection with providing its commerce platform and related services.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, local storage, and similar technologies to operate the store, remember preferences, understand how visitors use our website, provide relevant content, prevent fraud, and measure advertising and marketing performance.

Your choices regarding these technologies may depend on your browser, device, location, and the privacy controls available through our website.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on where you live, applicable law may provide rights relating to your personal information, which may include rights to request access, correction, deletion, or a copy of certain personal information, or to opt out of certain uses or disclosures.

You may submit a privacy request by contacting support@aheartbrand.com.

We may need to verify your identity before completing certain requests.

CHILDREN’S PRIVACY

Our website and services are not intended for children under the age required to provide valid consent under applicable law, and we do not knowingly collect personal information from children in violation of applicable law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.

The revised policy will be posted on this page with an updated “Last Updated” date.

If you have questions about this Privacy Policy or our privacy practices, contact:

A Heart Brand LLC
492 Pine St
Lowell, MA 01851
United States

Email: support@aheartbrand.com
Website: aheartbrand.com